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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It April 2019 Profile: Discover Financial’s Jon Kaplan. The results seemed to prove it. The only problem?

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Leave Learning to Employees, sort of

Jay Cross

CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. Learner-created content presents a challenge to CLOs: they want to control it. Kaplan set up a wiki that has proved very successful. By Kate Everson.

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