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How to replace top-down training with collaborative learning (1)

Jay Cross

x what’s broken, let’s imagine what ideal corporate learning would look like if we could start over from scratch. Companies rely on them to solve problems, delight customers, and stay ahead of the game. They have to keep up with a torrent of new products and services, not just their own but also their competitors’. Continuous learning is the only way they can keep up. Their work has become learning, and learning is the bulk of their work.