Jay Cross
MARCH 19, 2012
Consultant and management theorist Dave Snowden has come up with a framework for management practice in complex environments. Snowden’s Cynefin framework has been used in the study of management practice. Furthermore, given the increasingly reciprocal nature of knowledge work, they will have to know how to teach.
Jay Cross
JUNE 28, 2009
At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles.
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