Tony Karrer

APRIL 7, 2009

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 My Top 25 blogs for 2008 Blogging as Reflective Practice The Elearning Apprentice Part 2: A four-level framework for evaluating social network ROI. Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0:

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Jay Cross

JUNE 28, 2009

Productivity in a Networked era: Not Your Father’s ROI. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Traditional ROI. The industrial age has run out of steam.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Supporting participation in professional communities of practice. Common measures are gain in market share, increased revenue, customer satisfaction, and other business metrics.

Business 52

Business Metrics Director Knowledge Worker 52