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Customer Education: The Complete Guide For Your Business

LearnUpon

From your research, you’ll start to see patterns emerge, educational gaps in your customers’ journey that need to be filled or improved. For example, with a SaaS company, customer education tools could be: A company blog to offer “lighter” content on products, services, features, and best practices for customers.

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How to Perform a Training Needs Analysis Remotely

The Training by Nelle Blog | Corporate Training and Consulting

Step 3: Gather Information and Data Now it’s time to see what’s going on in real-time – checking out what employees are doing, how they’re performing, trends, and We need to make sense of the information in front of us, and see if we can detect any patterns, problems, opportunities, or threats occurring.

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6 Ways to Encourage Informal Learning in the Workplace

LearnDash

Blog about it. We’ve written before about some of the positive side effects of running a blog. Open your company blog to more employees, and encourage them to post about industry-related topics. Not everyone follows the same policy, but it’s certainly worth the experiment.