Allison Rosset Guest Post: Evaluation—Words Into Action?
The Learning Circuits
MAY 7, 2012
It reigns supreme in just about every needs study for workplace learning professionals. We are eager to check out more tools, and get a better handle on the situation. The topic—evaluation. When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.”