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Putting People First

CLO Magazine

Kaplan moved into the corporate world, taking a position writing software-development training materials for PeopleSoft. One of the reasons I came to Discover is our profound commitment to our employees,” he explained, referring to the company’s 16,500 personnel who service the company’s credit cards, bank accounts and loans. “I

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

In this episode of the Chief Learning Officer Podcast, Jon talks about that “crucible of leadership,” how he rebuilt himself and his team in the wake of his failure and how they came to establish the Discover College Commitment, an industry-leading tuition assistance program that all Discover employees are eligible for starting on their first day.

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Stats on Workplace Learning

Marcia Conner

When I lead education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine ‘s annual numbers issue, published each November (now their November/December issue ). training expenditures—including payroll and spending on external products and services—fell 6.5

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LMS Market – An inside scoop

eLearning 24-7

One additional word, as many of you may know, I have launched my “Secret LMS Shopper&# program which will provide an unbiased review of a LMS/LCMS vendor, incl. The program’s debut “review&# will appear in July. There are those who provide the first year free of customer service/tech support. Inflexible.

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