Limestone Learning
JUNE 28, 2019
Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.
Jay Cross
JUNE 20, 2011
Our opening exercise was to draw a cartoon that explained a problem we were working on. Half a dozen of us (different folks than in the previous exercise) decided to tackle the issue of how to re-invent books that will lead to meaningful action. Now it is made of calls to action, performance support, exercises, and tools.
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