Jay Cross
JULY 12, 2011
Barriers that wall off customers from suppliers would come tumbling down. What’s required today is a wholesale shift to a new way of doing things. The knowing/doing gap surrounding the advent of the network era is humongous. building customer relationships. developing new products and services.
Limestone Learning
JUNE 28, 2019
Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.
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Limestone Learning
AUGUST 31, 2018
In this respect, there is often a “knowing-doing” gap to be filled. This webcast will explore how simulations can be used as an effective tool to bridge this gap and the benefits they can bring to learning and development within organizations. If we’re so well-trained and informed, why aren’t we more effective?”
Jay Cross
JUNE 20, 2011
“Picasso said, ‘I do things I do not know how to do in order to learn how to do them.’
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