‘Black Mirror’ or better? The role of AI in the future of learning and development
CLO Magazine
MARCH 19, 2021
Businesses are using AI agents to engage customers, rapidly create content, analyze transactions and detect fraud. On-demand 24/7 learning assistance: Many companies have used AI bots to provide front-line digital customer engagement for years, and they have become quite effective in mimicking humans. How can AI be used in learning?
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