article thumbnail

How To Leverage Learning & Development To Retain Employees

KnowledgeCity

However, in today’s workforce, there’s no expectation that employees will stay in the same job their entire career, so it’s important to pair L&D with strong retention efforts to keep growing expertise in a company. L&D also creates better engagement with customers through improved customer service.

Develop 59
article thumbnail

8 Crucial Points To Consider When Outsourcing E-Learning ProjectsTo India

CommLab India

Indian vendors can provide this expertise. Though these issues can be deterrents in making a decision, you can always find ways to work around them and take advantage of the expertise and cost efficiency Indian vendors bring to the table on e-learning projects. This will help you gauge their level of customer service.

article thumbnail

From Corporate Training in a Company to Independent Course Creator with Kurt Von Ahnen from Mañana No Mas

LifterLMS

They thought the book was good and got in touch with me and asked me to write them a course on service writing and service managing that they could host as Ducati to their 166 dealers that were in Canada, United States, and Mexico. Chris Badgett: For people who don’t know, what is service writing and what is this expertise?