KnowledgeCity

NOVEMBER 29, 2023

Learning and development, or L&D, is the umbrella term that refers to on-the-job learning. L&D also creates better engagement with customers through improved customer service. While there’s often self-service customer help online, some people want to talk to a human expert to discuss their problems.

Develop 59

Develop Compliance Training Mentoring Job 59

learnWorlds

OCTOBER 18, 2022

Often referred to as durable skills, 21st-century skills, or workplace skills, soft skills are a set of key capabilities that can boost career durability, allowing workers to advance and meet professional demands. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

LifterLMS

OCTOBER 15, 2020

If I’m just going to be honest with you, I think you responded to a question email of mine pretty quickly between you and customer service. Kurt Von Ahnen: It was a completely different work style for me. I was working with the Economic Development Center in South Valley there in Albuquerque.

Companies 55

Companies Blended Learning Course Authoring Tools 55