Stepping Up to the ROI Challenge
CLO Magazine
OCTOBER 5, 2018
Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. Byham, founder and CEO of Development Dimensions International, notes the following: “An article in McKinsey Quarterly accused U.S.
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