Effectiveness Enterprise Instant Messaging Lotus 
Vignettes Learning
OCTOBER 4, 2004
We can learn some effective techniques from some "globe trotters": Set a regular time for participants to contact the mentor by phone, emails and instant messaging. Use instant messaging as a "prompt" or (indication) that the mentor is present. New cell phone models also have instant messaging function.
Jay Cross
JUNE 28, 2011
If an organization is committed to Microsoft Sharepoint, IBM Lotus, Salesforce, SAP, or another proprietary solution for in-house communication and project management, the workscape designer tweaks that platform for optimal learning rather than trying to replace it. Facility for online discussion, instant messaging, video conferencing.
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