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Ultimate Guide to Customer Service eLearning

Academy of Mine

That’s according to Gartner VP Tiffani Bova , a titan of business analysis. It’s not just business data leaders like Gartner that agree on that fact, either: according to the trends as tracked by HubSpot , 94% of marketers agree that revenue is significantly higher when a business invests in customer service.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

That’s according to Gartner VP Tiffani Bova , a titan of business analysis. It’s not just business data leaders like Gartner that agree on that fact, either: according to the trends as tracked by HubSpot , 94% of marketers agree that revenue is significantly higher when a business invests in customer service.

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Podcast 24: DNA of High-Impact Learning – With Paul Morton of CrossKnowledge

Talented Learning

Our conversation left me wondering how these new findings are actually shaping workforce skills development. Increasingly, that includes skills development – yet many organizations still struggle to deliver high-impact learning. You won’t get meaningful, lasting skills improvement or effective business results.