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The key to understanding what’s going on

Jay Cross

Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Social Software: Get Affiliated. Want to understand the emerging world of social software? While the technology is nothing spectacular, social software is one of the catalysts of the change.

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The Social C-Suite

CLO Magazine

After analyzing more than 4,200 companies, in 2012 McKinsey found if social technologies were used more effectively in the workplace, these companies would garner $900 billion to $1.3 The report suggested social technologies in the organization demonstrated “improved communications and collaboration within and across enterprises.

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Co-creation

Jay Cross

Better still, new conceptualizations, metaphors, and stories co-created with learners could make the journey more effective and enjoyable for those who come later.&#. social software apps. reputation management. social network analysis. Co-creation. Sunday, December 26, 2004. Summary: Learner-centric no more.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Person-to-person instruction is no longer cost-effective. Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. Studies) Most corporate training is an example of the “Streetlight Effect.”. Industrial organizations are morphing into collaborative organizations.