Why ‘Workforce Success’ is the new Customer Success
Edume
DECEMBER 10, 2019
There’s no ongoing support on how to effectively use that product (a water bottle) to their gain (hydrating themselves). But if a customer is unsure of how to effectively use your product - a living, evolving software - to their gain at any point it can be game over. The statistics don’t lie. And currently, companies aren’t.
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