Engineering Knowledge Worker Social Bookmarking Social Software 
ID Reflections
JULY 20, 2011
And it looks like the folks at TELUS share a similar experience; while they may not have achieved just yet 100% penetration with their social tools, the ones who are making active use of them are helping everyone else get enough value, perhaps not just producing valuable content, but digesting it as well.
Janet Clarey
APRIL 2, 2009
information/knowledge workers. Find opportunities where social learning technologies will foster learning. Distance learning—Social software’s killer ap? Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p.
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