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Giving up control

Jay Cross's Informal Learning

Many organizations appear scared to death of Enterprise 2.0. They’re worried about secrets slipping over Chinese walls and firewalls. Or that people will be too critical or contrarian in public forums. That “social&# is too close to “unproductive&# or “time-wasting.&#.

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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. The primary thing to bear in mind, says MIT’s Andy McAfee (McAfee), is INATT.