Enterprise 2.0 Instant Messaging Knowledge Work Social 
Tony Karrer
AUGUST 10, 2009
Not surprising, the terms most closely associated with Adoption are Adoption of Social Software and Adoption of Enterprise 2.0. There are some great resources on this such as: Ten tips for choosing & using social software Adoption of Web 2.0 and eLearning 2.0 adoption Facilitating Adoption of Web 2.0
Jay Cross
JUNE 28, 2011
In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.
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