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Ten years after

Jay Cross's Informal Learning

Only relatively few people at the top needed to be creative, imaginative and enterprising. Most workers had to be good only at performing highly precise, structured and repetitious tasks necessitating a high degree of discipline but little or no personal initiative. Knowledge is power. Training” extends outside the firewall.

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SMBs and Social Learning Technologies

Janet Clarey

Noted main difference between main stream media and social media. For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. information/knowledge workers. For leadership development.