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How to evaluate social and informal learning

Jay Cross

Increasingly, learning is migrating from events (think “workshop&# ) to processes (think “social learning&# ). I’ve been lobbying hard for injecting learning into an enterprise ecology, something I call a “ workscape.&# We already know many ways to make networks more effective. Network analysis.

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eLearning Learning - Best of June 2009

eLearning Learning Posts

Not Your Father’s ROI - Internet Time , June 28, 2009. World Part 2 - Social Enterprise Blog , June 6, 2009. Social Learning and Communities of Practice , June 4, 2009. Social Network Analysis: An introduction , June 12, 2009. Does Deliberative Practice Lead to Quick Proficiency?

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LearnTrends: Backchannel

Jay Cross

Robin Haines: The criticality of learning across the extended enterprise has been an issue for many years. Moderator (Clark Quinn): @Tammy, I haven't seen that HPT-types have put social into their models, is it in CPLP? Moderator (Harold Jarche): social network analysis. KM, TM, etc.

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How to support informal learning

Jay Cross's Informal Learning

Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning. Here are two separate but related questions: Although almost anything is possible, is this ROI plausible?