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Some thoughts I've had.

Mark Oehlert

Don''t silence your cell phone"/Hierarchies of expertise/Narrate your work/Fear Control Trust/Saying the wrong thing/Saying "bad" things/Fog of systems/All learning is socially-mediated/Transmission Loss/Inevitability/Consumerization/Blurring line between work/life/Intuitive situational awareness/No more courses.

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Summarizing Learn for Yourself

Jay Cross

… The emergent way of learning is more likely to involve community, storytelling, simulation, dynamic learning portals, social network analysis, expertise location, presence awareness, workflow integration, search technology, help desks, spontaneity, personal knowledge management, mobile learning, and co-creation.

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LearnTrends: Backchannel

Jay Cross

.: Plug for ASTD - CPLP Certification includes all of these areas of expertise. I think COPs belong to functional leads (eg CFO) but the social artistry of managing them, L&D should be able to advise on. Moderator (Harold Jarche): @Tammy does certification = expertise? Moderator (Harold Jarche): social network analysis.

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How to support informal learning

Jay Cross's Informal Learning

Moreover, Cross has keynoted such conferences as Online Educa (Berlin), I-KNOW (Austria), Research Innovations in Learning (U.S.), His published works include Informal Learning : Rediscovering the Natural Pathways that Inspire Innovation and Performance as well as other books and countless articles.