Learning Vs. Performance -- The Dichotomy
JULY 30, 2014
Through repeated application, employees gained expertise and efficiency was a direct outcome. In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. Some further research into the Knowing-Doing Gap led me to his website: [link]. We know that effective learning leads to visible behavior change. People should start to do things differently. The shift has happened.