How to Unlock the Expertise Economy with Upskilling

Avilar

Former LinkedIn Chief Learning Officer, Kelly Palmer, and David Blake, co-founder of Degreed, think they know why. In their much-publicized book, The Expertise Economy: How the Smartest Companies Use Learning to Engage, Compete and Succeed , the pair depicts a future of work that is more about diverse and unique skill sets —transforming their employees into experts and ultimately, creating their biggest competitive advantage — than about knowledge, roles, and job hierarchies.

What is Competency Management and Why Do You Need It?

Avilar

After years of seeing business transformation sparked by improved, intentional management of employees’ skills and talent, we can be (too) quick to jump right into conversations about how to do competency management and what to do next. How do you get the most from your competency initiative? A competency is the combined knowledge, abilities, and expertise of an individual or an organization. Even when things turn out great, they don’t know why.

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Accelerating Product Knowledge with New Hires for the Holiday Season

Axonify

In an omni-channel or multi-channel retailing world, sales associates must know more than your customers, who’ve likely done their homework before coming to the store. So how do you ensure new associates know everything they need, plus accelerate their onboarding to get them productive as soon as possible? This could mean equipping associates with mobile devices so, if they don’t know something, they can quickly and easily look it up while helping a customer.

Accelerating Product Knowledge with New Hires for the Holiday Season

Axonify

In an omni-channel or multi-channel retailing world, sales associates must know more than your customers, who’ve likely done their homework before coming to the store. So how do you ensure new associates know everything they need, plus accelerate their onboarding to get them productive as soon as possible? This could mean equipping associates with mobile devices so, if they don’t know something, they can quickly and easily look it up while helping a customer.

How to Cultivate Top Tech Talent: What Every Exec Needs to Know

General Assembly

The following is an excerpt from 6 People Strategies for Successful Digital Transformation , an exclusive white paper from General Assembly. Download the full paper here. The digital landscape is evolving at a rapid pace, and it’s essential for companies to harness wide-ranging technical expertise in order to stay ahead. For even more insights and strategies, download our exclusive white paper, 6 People Strategies for Successful Digital Transformation.

4 Simple Steps That Boost Workforce Performance

Avilar

A great place to start is with a competency model followed by gaining an understanding of what employees know and what they don’t know. A “competency model” defines the skills and levels of proficiency in those skills that an employee needs to possess to do a particular job effectively. Step 3: Analyze the Skills Inventory and Individual and Organizational Skills Gaps.

How to Boost Your LMS When Upskilling Employees is Your Goal

Avilar

To truly address the skills gaps of your employees with the learning and development they need, you’ll want a robust LMS paired with a competency management system that informs and guides the upskilling process, every step of the way. You’ll know right away where there are skill gaps.

eLearning Predictions 2015

Web Courseworks

Manual data entry stifles the true potential of this model, however, When it comes to identifying knowledge gaps or potential performance improvement recommendations, automation is the stepping stone to broader application. The lure of a do-it-yourself solution is strong for many associations and organizations working on tight budgets. It’s cheaper and easier than ever to make something , but it still takes time, money, and expertise to craft a quality product.”.

Why Competency Projects Fail (And How to Avoid It)

Avilar

Competencies are the collective knowledge, abilities, and expertise of an organization’s workforce. Why do competency projects fail? And what can you do about it? Unless you have a shared set of competencies across the board, you can’t really know how well your workforce is performing – and where there are skills gaps that need to be closed. Second, if the competency project doesn’t reflect the jobs that people do every day, managers won’t care.

Be the CEO of Your Learning Organization

PDG

Learning Demand Planning can close the gaps in a learning organization’s annual plan, allowing them to be more responsive, more efficient, and more cost-effective. How do you plan for demand? Learning Demand Planning helps answer the questions: How many resources do you need? When do you need them? Do you need to outsource any of the work? Businesses don’t necessary know what their learning demand is going to be.

50 suggestions for implementing 70-20-10

Jay Cross

People learn their jobs by doing their jobs. We learn on the job to do the job. Workers need to know what one another are doing. In the old days, work was mechanical; workers learned the skills and knowledge to do their jobs from training sessions and then performed their job function. Twenty-first century employees do complex, unpredictable work. It’s up to them to figure out what to do. The message is that in business, we learn most by doing.

The importance of a Knowledge Sharing Culture

Growth Engineering

This could be attributed to the sense of insecurity created by the 2008 financial crisis, but Tom Turner, president of , thinks it has more to do with a shift in management culture. There could be many reasons for this: perhaps they enjoy the status of being ‘the go-to guy’, or maybe there’s simply no mechanism in place allowing them to share their expertise. More often than not once their consultancy period is over, they leave the same knowledge gap behind them.