Remove Firewalls Remove Knowledge Worker Remove Sales Remove Virtual World
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Bob Little – Crystal Balling with Learnnovators

Learnnovators

How successful do you think you have been in transforming your clients’ brands around the world? However, my feeling is that these sorts of reports emanating from the USA don’t appreciate the difference between the USA and the rest of the world and, so, are over-optimistic about levels of demand outside the USA.

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Ten years after

Jay Cross's Informal Learning

In this topsy-turvy world, few things are predictable. %&#* happens. The result is “blur,” a chaotic world moving so fast that it’s impossible to focus. It’s a nonlinear world. In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Clocks run faster.

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Informal Learning – the other 80%

Jay Cross

After all, they already have discussion boards and virtual classrooms and videoconference gear. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Try things.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

The world around corporate training has changed. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. NCR’s John Patterson invented the flip chart and conducted the first formal sales training. Workers are disgruntled. They all offered great products.