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The key to understanding what’s going on

Jay Cross

The pendulum had swung far in the opposite direction when we had flower children, itinerant hippies, anti-war protests, and, more recently, the Open Source movement and the proliferation of blogs. “Contrast that with the groupware approach to things where people are placed into groups defined organizationally or functionally.&#.

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Co-creation

Jay Cross

My focus is shifting to the performance of connections. Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. There’s also a level below that specifies the Place the learning or performance is happening.