Workscaping, part 3 of n
Jay Cross
APRIL 26, 2010
Robert Kelley at Carnegie Mellon discovered that whereas in 1986 we carried 75% of what we need to know to do our jobs in our heads, by 2006 our brains contained only about 8-10% of what we needed to know. Once I had to learn most of the things required to do my job; now I need to know where to retrieve them.
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