Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team
CLO Magazine
SEPTEMBER 9, 2019
I always thought that the way you become a good manager is by – they talk about building trust is the first job of a manager. I thought that was that with each individual, I could build a trusting relationship with each of them. There were little things I was doing that were undermining their trust amongst themselves.
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