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Customer Complaints, How to Avoid the Traps

eLearning 24-7

Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. I expect nothing less from the vendor. At one time, vendors were honest, stating “white papers&# as marketing materials.

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Creating an e-learning strategy that works

eLearning 24-7

(I should note I define e-learning as online learning). You always have goals in mind, and they can change as you move forward with your program). Best of all, there are plenty of solid ones out there, that are less expensive than say WebEx or GoToMeeting. One note, I have never found a perfect WC solution.