[from gminks] Social Learning Measurement : eLearning Technology
Tony Karrer
APRIL 15, 2009
A few thoughts in response to the comments and the post: We need to worry about measuring outcomes to start - reduction in turnover, reduction in support calls, increased sales, reduction in time-to-competency. I dont understand why these things are so difficult to measure. Im not trying to be flip. I just dont see the challenge here.
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