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Why Corporate Training is Broken And How to Fix It

Jay Cross

Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. Profiles, expertise locators. In the late 1990s, the web changed everything.