I continue to get asked about social learning metrics.  Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution.  Frankly, even activity is a metric.  You might check not only key business metrics, but look for impacts on retention and morale as well, if the benefits of improving work environments are to believed (and I do).  As he would say, stopping at level 1 or 2 is worthless.  social strategy

conversation on metrics and measurement. These are my notes from the final workshop session at ASTD Learn Now in. San Francisco. Bob Mosher and Conrad Gottfredson of Ontuitive are leading a. The things that we currently measure about learning are things that the learner doesn't really care about. (% of course completions, pass/fail rate, # student days, etc.). Bob Mosher -- there is value in smile sheets. Research shows that if people like you're training, they'll take more. There is defendable data when 12,000 people say that class was good. Gloria Geary, Why Don't We Just Weigh Them?