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Tuesday, October 16, 2007
I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. I thought it would be worth posting this list here. Kirkpatrick's Level 3: Improving the Evaluation of E-Learning Level 3 evaluations measure whether the there was an actual transfer of learning to the actual work setting....
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Tuesday, October 16, 2007
Internet Time
Blogs
Web
Metrics & ROI
Internet Time Group
helps companies get the most out of eLearning.
Our white papers
Heres more about
what we do .
Power Shift
eLearning infrastructure decisions are climbing up the corporate
ladder....
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Friday, October 24, 2008
When it comes to measuring the impact of training events (ex. instructor-led classes and online courses), there are two main types of metrics: transactional data and user data.... User data is actionable data. It shows us where we are succeeding and where we are failing. It helps us realize what we need to change. The tough part is that it’s difficult to collect accurate user data.
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Monday, May 25, 2009
New book: What Would Andrew Do? by Jay Cross & friends
How to sell senior management on the value of learning.
Preview and Table of Contents
189 pages, $19.99 hard copy or download , $14.99 read-only
Blurb : Chief Learning Officers and training directors are struggling to convince executives they are making a difference. To be successful, they must think and act like business people.
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Monday, May 11, 2009
Beth Kanter shares her presentation on Mapping metrics to strategy (with slide show) focused on non-profits using social media:
The session will share an overview of why the sequence listen, learn, and adapt is critical to implementing a successful social media strategy.... We’ll examine what can and can’t be quantified as well as various metrics and analytics tools.
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Wednesday, December 10, 2008
Understanding this model is important in order to be able to apply it within different situations in order to help drive behavior change that ultimately leads to improvement in metrics. THE PROCESS AND MODEL At its simplest, the model is based on providing metrics that suggest possible tactical interventions, support the creation of action plans to improve the metrics and track the changes in the metrics so that performers can see their progress and continually improve....
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Wednesday, April 15, 2009
It's been a while since I looked at: ROI and Metrics in eLearning and in this case, I was more looking at traditional content delivery and their impact.... So the benefit is what we measure. Other’s measurements might be: # How large one’s network is # Number of meetings taking place (or, more intuitively, are NOT taking place) # Number of travel arrangements made (or, again, NOT made).
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Monday, December 29, 2008
The question about how to measure the return on investment (ROI) for social media participation comes up in every workshop I deliver, as definitive, statistic-based metrics seem to be the primary way communicators feel they can secure approval and budget for these programs from their management teams....
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Monday, October 20, 2008
Your job is to get the course focused on performance.
How do you measure the ROI of a new hire training course? If it’s an information dump, that’s hard. However, if you tie the information to a performance goal then you have a metric to hang your hat on. For example, new employees need more hand holding for initial IT support.... If you’re not quite sure what that is, help the customer sort through their expectations. The key question here is, "How will you know you’re successful?
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Tuesday, October 16, 2007
Use EVA instead.
Last year it became common knowledge among eLearning professionals that ROI (Return on Investment) is more than a number. It’s a metric that requires you to state projected costs and benefits explicitly. It forces you to evaluate whether you’re proposing a sound investment or a loser.... No Spam.
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