Return on Learning Metrics
APRIL 5, 2016
When return on learning (RoL) metrics include evidence of positive impact on business outcomes, Learning &Development, as a function, moves to becoming a strategic business enabler! Employee Learning Learning Measurement Learning metrics measuring roi in learning and development ROI and Metrics in eLearning ROI in LearningThe challenge is manifold in this case.
5 Essential Training Management Metrics
JUNE 23, 2016
It’s a familiar problem – data. Lots and lots of data. spreadsheet for one customer, another for a group of students/learners, one for that project and so on. The wealth of data that a modern training operation generates can be quite overwhelming and data overload is rapidly becoming one of the principal productivity Read More. All Training Tips
Top 10 Training Metrics
Your Training Edge
NOVEMBER 1, 2012
If you’re not sure where to start, these Top Ten Training Metrics can help. If you are a training manager or company stakeholder looking for ways to measure the effectiveness of your programs, these ten metrics are a great place to start. Dollar figures and unit sales make good metrics, but be sure to balance any metric with other factors that can influence sales numbers. If your training programs teach skills, look to management’s efficiency metrics, as a baseline, before and after the training intervention. One: Increased retention.
JUNE 4, 2014
Like others, I have been seduced by the “what X are you” quizzes on FaceBook. certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent. And I’m a wee bit concerned. People like to know things about themselves. Years ago, when we built an adaptive learning system (it would profile you versus me, and then even if we took the same course we’d be likely to have a different experience), we realized we’d need to profile learning a priori. Fast forward to now, and I began to wonder about these quizzes.
5 Unknown Ways You're Wasting Your Training Budget
Problem Three: Effect on Performance is Not Measured 13 Solution: Link training programs to metrics they aim. to track metrics. metrics for training programs have improved performance. that 83% of companies that identify clear metrics for their. By linking metrics to training programs, companies can. explain that “picking the right metrics is the key to creating.
Project Management: Metrics and Variances
I Came, I Saw, I Learned
MARCH 9, 2014
" The precursors for measuring are 1) Setting the guidelines and standards; 2) Managing the project; 3) Capturing the metrics; and 4) Usability. Capturing the metrics. Metrics can be captured for measuring productivity, defect density, budgeting or cost, etc. The The following metrics analysis should be carried out for projects (overall and phase-wise where applicable), and corrective action taken when required. The organization can create a set of usability metrics for capturing the data of the usage of the document. Usability.
Mobile learning and personal metrics
Learning with e's
OCTOBER 11, 2013
The second principle is perhaps even more interesting and relates to personal metrics: "As mobile learning is a blend of the digital and physical, diverse metrics (i.e., Metrics gathered from these kind of interactions will be quite valuable, not only to retailers who want to harness direct marketing ("forget your problems John Anderton.") More on this tomorrow.
ROI: The Most Difficult Metric!
FEBRUARY 5, 2013
Do you know what the impact of your training efforts are on the organization? Are you measuring them? "Of course!" you say. "We have all kinds of data supporting what we do!" But, the real question is, can you truly make the connection between what you are providing to the business and how that has improved the bottom line
Caution Slippery When Metrics
JUNE 4, 2015
Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph, trend line or something else having to do with numbers, that doesn’t mean a set of metrics is infallible. Not to suggest that metrics are a bad idea and emails that mention them can be happily deleted from your inbox, but they do have pitfalls that consumers of these statistics need to be aware of.
16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two
MAY 16, 2016
Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment. Sneak peek: The final five metrics will be geared toward operations leaders and tracking benchmark business and employee performance in retail, which will be available next week!). Operational Excellence. Employee Productivity. greater productivity).
16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three
MAY 23, 2016
Over the past two weeks, we have posted Part One and Part Two in the series that identify which key metrics you should track to assess operational and employee performance in the QSR and hospitality industries. Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Same-store sales: Calculating your store’s percentage increase in sales over its previous year’s performance (same-store sales percent) is one of the most-tracked metrics in retail. Operational Excellence.
How Does Your LMS Metrics Measure Up?
OCTOBER 15, 2014
It’s a sad statistic: LMS are not measuring metrics as expected! Intelligent metrics are needed for intelligent systems. Online training providers and schools are now looking into external metric measuring tools to integrate in their existing LMS infrastructure. If you are a TalentLMS user you don’t have to look for external metric measuring tools! Opinion metrics roi
Move Beyond Learning to Applying: A Modern Management Development Program
metrics in the workplace? Instead, they judge value by hard metrics. metric for management to look at in. 1 kineo.com email@example.com 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. And just in the last five years, the velocity at which new solutions have entered. We now. learning nuggets.
Social Media Metrics
FEBRUARY 1, 2011
I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. As he would say, stopping at level 1 or 2 is worthless. You might check not only key business metrics, but look for impacts on retention and morale as well, if the benefits of improving work environments are to believed (and I do). You need to start with Level 4, and work back. social strategy
ROI and Metrics in eLearning
OCTOBER 16, 2007
I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - Learnativity.com The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning. thought it would be worth posting this list here. Use EVA instead. ROI is toast.
3 Important Video Metrics to Improve ROI
FEBRUARY 4, 2015
If you’re using video in hopes of pushing your business forward, you need to spend your time measuring the right metrics. Here are 3 important metrics you should be measuring in order to leverage your business with video. 1. Rewatches. This metric can be used to create targeted email lists or to assist in making a sale. 2. Engagement Rate. This metric is a good time-saver because it indicates which leads are most interested; so, you can focus solely on honing those relationships. Uncategorized Improve ROI Video Metrics
Training Mojo: How to Align Training Metrics with Company Metrics
Your Training Edge
SEPTEMBER 13, 2012
Summary: Training metrics are vital to your department’s operations, but if they aren’t aligned with the company, you’re creating confusion and an inability to measure. Follow five steps to help you align your department’s metrics with the company’s metrics. But, if your metrics do not align with the company’s overall metrics, how can you measure your department’s actual contribution? Here are a few simple steps to help you align your metrics with the company. First you have to know what the company metrics are.
Hours of Glower: The Increasing Obsolescence of the Metric of Training Hours
JUNE 8, 2016
While L&D functions have adapted some training evaluation metrics to account for new learning technologies, the common metrics we rely on were largely developed in the era of ILT and may be increasingly subject to interpretive problems. One of the more susceptible metrics is the time spent engaged in training activities, typically measured in hours. What often gets overlooked is the relationship between why hours are used as a metric and what those hours actually represent. the eight hours of annual refresher training required for OSHA’s HAZWOPER standard).
Microlearning Whitepaper: Small Bites, Big Impact
Metrics like Lost Times have been reduced by over 50% in. Microlearning: Small Bites, Big Impact. must-haves every organization needs to be. successful with microlearning W H I T E P A P E R 2Table of Contents. The times they are a-changin’.3 When done properly, Microlearning works.10 Microlearning in action.11 About Axonify.14 3The times they are a-changin’. applied on the job. knowledge.
16 Metrics of Healthy Customer Service-Oriented Businesses: Part One
MAY 9, 2016
Duly inspired, we have compiled our own list of metrics that define a healthy customer service-oriented business. Don’t worry, retail and hospitality leaders—your metrics are coming up! The post 16 Metrics of Healthy Customer Service-Oriented Businesses: Part One appeared first on Inkling. At Inkling, enabling operational excellence for enterprise companies is what we’re all about, and helping them deliver first-rate customer experiences is key. So when we came across Forbes’ blog post identifying five crucial customer-centric employee traits , we were intrigued.
Rebooting Your Sales Process: Start with Outcomes and Metrics
JANUARY 28, 2014
Problem Statement: sales stages don’t provide much utility if the intended outcomes of each are not clear. Also, you know a sales stage isn’t accomplishing much if the percentage of deals that close within that stage isn’t significantly higher than the previous one
Metrics that Matter - Thoughts from a West Texas Road Trip
The Learning Dispatch
MARCH 18, 2013
The dashboard computer for the vehicle supplied a mind boggling number of metrics including arrival time at destination, trip mileage, miles to empty, average miles per gallon, instantaneous miles per gallon, etc. On the ten hour drive through the monotonous scenery of West Texas I got a bit bored and started trying to optimize some of the results reflected by these metrics.
MOOCs for Corporate E-learning
APRIL 10, 2015
Easy monitoring of learning metrics – MOOCs offer real-time analytics that can be used to track learners’ preferences, progress and enhance the learning process from the insights thus gained. Massive Open Online Courses or MOOCs are relatively new yet already a rage, so much so that the New York Times named 2012 as the ‘Year of the MOOC’. Similarly, Yahoo! As per 2014 data* 41.7%
7 Secrets for Measuring Training Program ROI with People Analytics
Roles may have measurable KPIs, but many of those metrics lack the sophistication to reveal the actual business impact they are. opens up a whole new world of insights that can be tied to important metrics like performance, retention, and health. 7 Secrets for. Measuring. Training Program. ROI with People. companies believe that. using people analytics is. important,” but just 8%.
New MOOC Research: What the Findings Mean for Corporate Training
Your Training Edge
MAY 7, 2015
Measuring learning is a much harder task — requiring first the identification of what metrics are most appropriate — but it is the only way we will be able to determine the true effectiveness of different learning environments, which will become even more important as new digital tools and technologies emerge. Read more about the Top 10 Training Metrics. It works.
The Top 5 Things Organizations need for Mobile Learning
Your Training Edge
APRIL 12, 2016
Hence, from infrastructure to content and from treatment to successful deployment leading to desired metrics is the foremost need for the organizations. Mobile learning metrics. Featured Posts Learning & Development MOOC Training content development effective elements mobile learning mobile metrics secure mobile learningMobile learning as a major part of learning strategy.
What Are Your Training Metrics Actually Measuring?
Your Training Edge
JULY 10, 2015
Much has been written on the subject and many experts have weighed in on what they consider to be the most crucial training metrics ( here are my top 10 ). So, assuming that you are tracking some metrics for your training programs, what are they actually measuring and how can you gain more insight into what’s working and what’s not? Is your training working? That is the question.
A conversation on measurement and metrics (#ASTDLN)
APRIL 24, 2012
conversation on metrics and measurement. These are my notes from the final workshop session at ASTD Learn Now in. San Francisco. Bob Mosher and Conrad Gottfredson of Ontuitive are leading a. The things that we currently measure about learning are things that the learner doesn't really care about. (% of course completions, pass/fail rate, # student days, etc.). Bob Mosher -- there is value in smile sheets. Research shows that if people like you're training, they'll take more. There is defendable data when 12,000 people say that class was good. Gloria Geary, Why Don't We Just Weigh Them?
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
to metrics that business sponsors care about such as. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. achieve their goals by making sure their. employees have the knowledge and skills. they need to succeed. Our experience. and research led us to identify that one. audience organizations consistently. managers. What’s.
Viplav Baxi Meanderings
JANUARY 16, 2011
My observations were: Organizations use LMS metrics to measure employees’ learning and development and derive RoI from training initiatives. There is a choice involved that, on a larger scale, impact the metrics that the LMS collects. Based on the next version thinking on Learning Analytics, we are seeing a lot of movement around metrics for lifestreaming and merging the digital/physical worlds. But what does that imply for our metrics discussion? What are the metrics that can support these semantics, then? . The LMS has nothing to do with this process.
Handy Web Tools: Metrics Conversion
DECEMBER 20, 2008
When my husband Karl, the walking metric conversion tool, isn't near by I rely on a nifty little web application from the good folks at Equiptment Simulations that converts between different weights and measures Length | Temperature | Volume | Weight | Pressure
The nature of digital influence
MAY 13, 2012
Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Surely they influence e-learning practitioners, but would any metric say so? While particular metrics may characterise influencers, they are by no means indicative and their role in comparative analysis is questionable. The emergence of digital influence.
Measuring Client Performance is Key Metric for Training
AUGUST 6, 2013
What we’ve learned over several years of studying what makes a great training organization, is that the single most important metric for how well a training department is performing does not come from within, but rather from the client. The single most important reason corporate training organizations exist is to improve the performance of the business. Training departments are highly competent at measuring a student’s performance during a class or after going back to work. Okay, so the message sounds straightforward. think the training industry is at a crossroads. They always have
The numbers game
Learning with e's
APRIL 15, 2015
Assessment of learning focuses largely on the student''s work and offers metrics - awarding a grade with a numerical value - that reflect how the work is measured against specific criteria. assessment assessment for learning grades higher education learning metrics pedagogy process product Scaffolding Both, do I hear you say? If you are offering both, then you''re doing well.
Do You Know How Successful Your eLearning Program Really Is?
JANUARY 15, 2015
There are many different approaches to evaluating the effectiveness of an eLearning course, but they all share a common first step: identifying success metrics. eLearning books metrics Recently, I attended a Congress of Human Resources. On stage, the speaker appeared charismatic, professional, and he gave quite an entertaining presentation.
What Gets Measured Gets Done.Revisited
The Peformance Improvement
NOVEMBER 1, 2012
An organization has to do something with those metrics in order to “get done” what needs to get done, i.e., organizational learning, performance improvement, and change. Evaluation Management evaluation manage measure metrics Terry StarbuckerIn that post I argue that measurement is not enough. It’s not one of those total absolutes, but I’ll say this – it’s pretty darned close.
The nature of digital influence
MAY 13, 2012
Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Surely they influence e-learning practitioners, but would any metric say so? While particular metrics may characterise influencers, they are by no means indicative and their role in comparative analysis is questionable. Earlier this year I was honoured to scrape into Bob Little’s Asia-Pacific’s list of e-learning movers and shakers. ” To the cynics out there who claim this is a PR stunt: I say you’re right. Maybe, indirectly.
Getting Serious About Measurement: Metrics for Social Learning Communities
AUGUST 16, 2011
The first rule of social learning: Learning will occur whether or not you’re tending to learners’ every need. The second rule of social learning: You can, however, add value by connecting people, organizing information and adding content. For How Tos, read our series on How to Create a Social Learning Environment.). Social Learning
Interesting Gamification Infographic
NOVEMBER 5, 2013
The Business of Gamification Infographic; The Business of Gamification Infographic Powered by Demand Metric. Powered by Demand Metric – See more at: [link]. – See more at: [link]. To learn more about gamification, check out these two books
Why We Should Stop Talking About ROI in Training
APRIL 4, 2012
Another model and methodology from Jack Phillips includes a fifth level – ROI – which adds an added financial metric to the mix. In many cases they are not being tracked, and when they are, we’re too focused on the metric itself. Metrics are important, but they require a level of context; they need to be part of a story in some way. We Don’t Need New Metrics.
The New Metric: Compound Learning Rate
DECEMBER 14, 2011
A few weeks ago, my nephew asked me what the word “expert” means. told him it was a person who knew a lot about something and learned more everyday. When I answered, he nodded and asked “so am I an expert about superheroes yet?” It made me think about how that question would translate [.]. Brain Corporate Learning Education future of learning Learning Social Learning
Measure what’s important
JUNE 10, 2013
Just Jay Metrics of organizational learning In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking. The shift changed how owners value businesses. The change is fundamental to optimizing return on investment, but sadly many L&D managers are mired in mid-twentieth century thinking. Take Google as an example. What’s new?
Checklist for Online Courses
SEPTEMBER 22, 2014
How To Strategies Tips and Tricks authoring checklists elearning Laura metrics planning Have you been thinking about authoring an elearning course ( Life as a 360 Author ), but are having a hard time getting a sense of how much content to create to end up with about an hour of seat time? The following provides broad high-level guidance for authors, subject matter experts, and instructional designers when planning an online course. Note that these are guidelines only. Design for actual courses should reflect learner needs with respect to course objectives. HOUR OF SEAT TIME. CHECKLIST.
Playing by numbers
APRIL 22, 2012
What they really care about is their team’s performance stats. I’m referring to metrics such as: • Number of widgets produced per hour. The theme of last week’s Learning Cafe in Sydney was How to Win Friends and Influence Learning Stakeholders. And that makes sense to me. Show me the money. – but it’s not what motivates them day to day.
Return on Intangibles
OCTOBER 6, 2013
That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Management Innovation Metrics of organizational learning Profit This article appears in the October 2013 issue of Chief Learning Officer. Understanding learning’s value depends on measuring what can’t be touched. . In his marvelous book Intellectual Capital , Tom Stewart asked, “ What’s new? Simply this: Because knowledge has become the single most important factor of production, managing intellectual assets has become the single most important task of business.”. What can be salvaged?
Special Report 2013: Metrics and Measurement
AUGUST 20, 2013
Learning evaluation, metrics and measurement are not where they need to be, but some companies have made progress. Learning evaluation, metrics and measurement are not where they need to be, but some companies have made progress. Still, questions remain on how a learning leader should report evaluation metrics to senior leaders Learning Measurement: A Work in Progress. Frank Kalman. Weighing the Options: Different Schools of Thought. Frank Kalman. The framework for learning evaluation and measurement embraced by most in the industry starts with Kirkpatrick. Frank Kalman.