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Why Corporate Training is Broken And How to Fix It

Jay Cross

References 21. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Apply the 80/20 rule to critical functions and seed communities of practice around them. References. The Collaborative Organization 12. Collaborative Culture 15.