Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. They all offered great products. Don Kirkpatrick proposed a model for measuring the outcomes of training.
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