How do you measure how training creates value? – The 7 learning principles
CrossKnowledge
JULY 22, 2016
The Kirkpatrick/Phillips model shows us how and why to assess training outcomes. Overhead costs : training department, salaries of in-house trainers and instructional designers, rooms set aside for training, equipment, software licences, etc. – ROI. Phillips, 2006). What should we evaluate?
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