Social Business by the Numbers
Marcia Conner
NOVEMBER 7, 2012
From Harvard Business Review Analytics Services and SAS in The New Conversation: Taking Social Media from Talk to Action [pdf], June 2010. Constant Contact’s Fall 2011 Attitudes and Outlooks Survey. doubled from 2007-2009 from 12% to 24%. 79% of companies are using or plan on using social media. 58% are using it.
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