2009 Budget channel partner Trust 
Marcia Conner
NOVEMBER 7, 2012
Over 1/2 expect social channels to be a primary way of engaging customers within five years. However, CEOs predict it will push past websites, call centers and channel partners, and become the #2 way to engage. doubled from 2007-2009 from 12% to 24%. customers within the next five years. 58% are using it.
Marcia Conner
JUNE 7, 2023
Over 1/2 expect social channels to be a primary way of engaging customers within five years. However, CEOs predict it will push past websites, call centers and channel partners, and become the #2 way to engage customers within the next five years. doubled from 2007-2009 from 12% to 24%. 58% are using it.
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