2009 Business Metrics Toys 
CLO Magazine
SEPTEMBER 28, 2012
For many learning leaders, social learning is the new toy on the shelf. “And right away, I suggest to people that although anecdotally you can surface the data, you really want to tie social learning to part of the employee’s overall learning and business metrics.” Here’s what some firms have figured out.
CLO Magazine
JANUARY 4, 2013
From its inception in 1965, Petco’s mission has been to deliver quality pet products — food, toys, supplies and medicine. But changing business strategy doesn’t happen overnight. By focusing on customer service, quality, and exclusive and healthy products, the company built a loyal following.
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