How do we measure value creation from training?
CrossKnowledge
SEPTEMBER 26, 2016
This evaluation has to be carried out by someone who is able to observe such changes, so it’s often the learner’s line manager, guided by the HR team. Even though certain things are hard to measure reliably, Phillips (2015) suggests a way of getting round this when evaluating the impacts of a training course. Pottiez, 2013).
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