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Why We Should Stop Talking About ROI in Training


For as long as Return on Investment, or ROI , has been prevalent concept in business, it’s also been a fixture of workplace learning and performance. A Brief History of ROI in Training. Where Does ROI Fail? In concept, Kirkpatrick’s levels seem valuable.

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Dashe & Thomson

But why isn’t business capitalizing on these solutions? While many acknowledge the value of human resource development, few companies are prepared to analyze ROI on an asset as “fuzzy” as a well-trained employee.

The Real Truth about ROI – the Learning Performance Model

Learning Wire

The most consistent challenge for L&D leaders throughout the past 20 years has been the need to prove the ROI of learning investments and thus prove their contribution to strategic business goals. The impact of competence aspects on business goals: the 2nd step –. 2012).

Insights: Evaluation and follow-up matters

Clive on Learning

This post completes my commentary to the Learning Insights 2012 Report produced by Kineo for e.learning age magazine. Learning professionals have always known that they should be measuring the output of their interventions in terms of business performance, but in easier times (in other words before October 2008) there was very little external pressure on them to do so.

Why Corporate Training is Broken And How to Fix It

Jay Cross

What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Management became recognized as a profession, Harvard Business School opened its doors, and the term “executive education” was first used.

Observations from Supporting Performance with Learning – Learning Cafe Workplace Trends Forum

Learning Cafe

Business is riddled with Performance Problems, and you can make a start at identifying them, by talking with Customer Relations, HR, CEOs, CFOs and so on. Nobody has mentioned the Kirkpatrick model of assessment linking training to job performance!

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Effective Learning – Musings from the UnConference

Learning Cafe

The second concerned better understanding a client (business unit for example) requirements. This blog post is a summary of the “ Effective Learning ” stream of the Learning Cafe UnConference which was led by Bob Spence.

Evaluation & Measurement

Learning Cafe

As long as we design our evaluation strategies correctly at the beginning and we have buy-in from the business, the evaluation process should be relatively smooth and maybe even a little fun. How are evaluation findings being used by learning functions and by the business?

22 Remarkable Game-Based Training Results You Need to See


Today let’s look at the business case for game-based training — a strategy that not only improves training engagement, but can drive better results for your business. Level 1 Kirkpatrick: Did Employees Enjoy Training? Level 2 Kirkpatrick: Did Employees Actually Learn Anything?

Social, Informal Learning Can Be ?Measured

CLO Magazine

A 2012 Towards Maturity benchmarking study (Figure 1) showed that: • 95 percent of companies surveyed want to use technology to increase best practice sharing, but only 25 percent are achieving this. Further, the traditional Kirkpatrick measurement levels still apply.