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Kevin Bruny: Man of the People

CLO Magazine

” To accomplish that, County Administrator Jay Stegmaier said government employees need to be trained not only on the importance of good customer service, but also on the specific skills each employee needs to make that happen. In Chesterfield’s 2012 survey, customers gave the county a rating of 82 percent.

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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits. Understand how particular learners use different learning resources. Information visualization —Learning dashboards that visually display overview learning data.

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