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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

Google did a study of its employees and found that managers are successful in Google, not because of their technical expertise, although that’s important, but because of what they do to help team members learn and develop and achieve success. They need to be able to search, locate, evaluate, select, and apply information.

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Active and Passive Learning in Organizations

The Performance Improvement Blog

Google search for Web resources (looking for and using external resources). Although “active” methods might be implied by some of the items on Hart's list, I think “active” ways of learning should be made more explicit in our organizations. Logs, diaries, and journals (recording reflections and learning as it occurs).