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Customer Education: The Complete Guide For Your Business

LearnUpon

It’s fast becoming a must-do strategy for modern businesses. For businesses looking to formalize, update, or begin their customer education program this guide is for you. They’re also intertwined, and when done well, customer education feeds a much bigger machine, helping to fuel your business’s growth.

Guide 67
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Learning is Behaviour Change: why is it often so hard to help it happen?

Performance Learning Productivity

A fascinating article recently published on the Fast Company blog should be required reading for all learning and talent professionals as well as for leaders and managers. People fail to adopt healthy lifestyles even in the face of certain curtailment of life. Deutschman cites examples from medicine. I’ve seen it first-hand.

Change 273
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User-Generated Content is Going to Set Your Digital Learning Apart

eLearningMind

By giving users a platform to share their thoughts and ideas, you can increase policy adoption. Start small: Invite a handful of employees to contribute to a company blog or encourage them to be active on an organizational forum. This is how user-generated content helps to enrich your current efforts and learning environment.

Digital 40
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Analysts and Blogging

Janet Clarey

mavens consistently argue that bottom up adoption of Enterprise 2.0 will make business better. Josh Bernoff, Forrester, tells it like it is : Forrester is an intellectual property company, and the opinions of our analysts are our products. He goes on… Enterprise 2.0 There is plenty of evidence for that.