Adoption Knowledge Work Open Source Trust 
Jay Cross
MARCH 19, 2012
Adopting new models of learning. This approach has already been adopted by Web services, where Beta releases are launched and tested before they are finalized. This requires information, knowledge, trust and credibility. To be effective today they need to be constantly probing and trying out better ways of work.
Performance Learning Productivity
DECEMBER 20, 2013
The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times. This means reviewing systems and processes and removing ‘busy work’. They, themselves, expect immediacy and real-time responses. L&D departments are not exempt.
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