Using an LXP to Fix Learning Gaps in Customer and Channel Partner Education

Origin Fractal LXP

If you have some knowledge about the desktop publishing industry, you would know how important QuarkXPress was in the 80s and 90s. If you refuse to adapt to changing user requirements, do not price your product sensibly, and do not have adequate product training; be prepared to fail. In this blog post, we look at how organizations can use an LXP instead of an LMS to fix learning gaps in their customer education and channel partner training plans.

How Can L&D Contribute to Creating Highly Engaged Employees?


We know that a strong learning program can help push those numbers up further. Yes, you can do more to improve employee engagement than just delivering courses. They take the initiative on tasks and projects because they feel trusted to do so.

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Online training in empathic mode


We will focus in this article on a definition that is meaningful and applicable in a pedagogical context. An empathic pedagogy has been shown to benefit feelings of trust, enjoyment of study, motivation and engagement in learning, the development and strengthening of a bond between teacher and learners, the creation of a positive learning environment, the development of a sense of belonging to the group, the valuing of learning, and educational success. Articles Catherine Meilleur

5 Best Practices for Using Competitive Intelligence in Sales Enablement

Sales Hacker

To be successful, organizations have to have good product-market fit , customer trust, and a fantastic customer experience throughout the entire customer lifecycle. In this article, I’m going to show you the best practices for sales enablement and how to get the most out of your competitive intelligence so you can increase alignment and stay ahead of your competitors. Most sales reps don’t know why they’ve won or lost a deal. Don’t try to do everything at once.

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SHRM 2018: People at the End of Every Policy

CLO Magazine

Rushing discussed five important things HR leaders must make room for: tougher human issues, building and rebuilding trust, audacious thinking, being human and learning to grow. We let rules, procedures and policies get in the way of our employees who know the right thing to do, but we didn’t let them do it because of our rules and policies.

15 performance questions L&D should ask (before running)

Learning Wire

They do not consider those programs complete until the results are achieved. L&D must identify the specific capabilities the business requires and how it will know that the target population has achieved them. Business leaders do not have the time or the expertise to identify the “where, when, how, and why” behind the many potential investments in learning that they might choose to make. They want a trusted advisor to clarify the decisions they face.

5 tactics to convert employees who resist continuous learning


There are several things managers can do to bring reluctant learners into the continuous learning fold. They should also know what will be expected of them and what supports will be in place for them. Let them know, for example, that continuous learning is designed to give them more control over their development, not less. So, trust your employees to know what they need to learn, but don’t give them free rein. Articles

Manage Customer Satisfaction with a Crisis Management Plan

Sales Hacker

The do’s and don’ts of crisis management. In the heat of the moment, your team may struggle to remember who needs to do what. If it’s not written down, people won’t remember to do it. Your customers are your best advocates during a crisis, but you need data to know how to keep them happy. But the important thing is that they are cool under pressure and know enough to embody your company and its values. Sales Management Articles

The Changing Nature of Workplace Learning

ID Reflections

In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge. Both articles--in their different ways--are talking about creating and facilitating communities at the workplace. We know how obsolete and redundant that matrix is in today''s context.

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Cammy Beans Learning Visions: Audio in eLearning: When Rough Around the Edges is Better

Learning Visions

Tuesday, June 09, 2009 Audio in eLearning: When Rough Around the Edges is Better At our seminar today on using Articulate and Moodle and "Doing More for Less" , the conversation turned (as it always does) to using audio in eLearning. They said it "sounded more real" and they trusted it more because they knew this person was talking from experience. And create content that learners will trust. I wrote an article recently about this -> [link] 4:01 AM Joel Harband said.

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15 Top Learning, Technology & Media Links: Weekly Digest –10

Upside Learning

At Upside Learning, we have been doing our bit in spreading knowledge. Read this article to know if the tablets will find more success in the education market. Read this article to know how organizations can benefit from enhanced employee performance by realizing increased productivity and profitability. Employees learn best when they have guidance, support, and performance feedback from someone they trust and respect in the organization.

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10 Qualities and Skills of a Great Instructional Design Company

Spark Your Interest

So how do you tell the difference and choose one of the good ones? If a step doesn’t make sense in your situation, they should be willing to alter what they do. One way to do that is to look at their list of clients and the types of projects they’ve completed. Do they appreciate that some information stays constant and needs memorizing, but other information changes? Firstly, do you actually need an LMS? We have covered a lot in the article above.

Skills for an Advanced Manufacturing Workforce

Convergence Training

Except, who’s going to do the work during this era (other than robots and computers)? And those are going to be the skills we’ll discuss in this article. A robot can lift loads heavier than a human can, and that robot can do it 24 hours a day. Likewise, robots and computers can do many things more quickly than humans can. And there’s more data coming, trust me. Or, if you do, you’re the exception. But we know things are changing.

5 Ways to Protect Employee Well-Being During a Crisis

Tesseract Learning

It will help to build and maintain trust and morale within the employees even after the crisis. Otherwise, employees fill the gaps with speculation, worry, and conjecture. They can practice doing light physical exercises, yoga, and meditation.

Customized Corporate Training: What It Is & Why You Need It


Even if you provide employees with more than 12 minutes of corporate training, you likely could still be doing more. Do you want to level up your training from generic content that falls flat to customized training that engages employees? Now, you probably want to know the advantages of customized corporate training. Assess and Identify Knowledge Gaps. Every employee has specific weaknesses and knowledge gaps. Trusted by Major Players. Share This Article.

Ecommerce: One Size Does Not Fit All

The Performance Improvement Blog

Why do online shopping experiences have to be so difficult? It’s as if companies forget everything they know about customer service when they build a Web site. A New York Times article about online books quotes Peter Meyers, author of “Breaking the Page,” as saying: A lot of these [Web-based] solutions were born out of a programmer’s ability to do something rather than the reader’s enthusiasm for things they need.

Why You Need More User-Generated Content in Your Training Program

It builds trust between team members and encourages employees to develop support networks within the company that reach beyond their immediate colleagues and managers. Millenials , in particular, trust user-generated content 50% more than other media. If employees can find the people or information they need to help them when faced with a challenge, they can use that resource to best advantage and get past knowledge gaps quickly and seamlessly.

5 Characteristics of Leaders People Want to Follow


and Fast Company articles listing the common traits of truly exceptional people – leadership advice is in no short supply. The abundance of articles covering the dos and don’ts of leadership aren’t going anywhere anytime soon – which is a good thing. People want to know how to become a leader that others want to follow. They don’t fit a specific, repeatable mold, but they do share a few common similarities in how they interpret and handle situations. What do you think?

How to develop an employee reskilling program — the fast and easy way


And what does an employee reskilling program has to do with it? According to McKinsey , “87% of executives said they were experiencing skills gaps in the workforce or expected them within a few years.”. The same article also suggests that today’s employees need to find out how to adapt to all these rapidly changing conditions in the business world. Then, they build a career path based on which they develop a plan to close skills gaps or meet new industry standards.

When is Training the Right Solution? (And When it is NOT!)

ThinkingKap Solutions

So as it relates to training specifically (as tempting as it was to write about pecan pie), how do we know when it’s time to employ training and when it isn’t? That’s what we’re here to discuss, and we’ll do so by exploring Gilbert’s Behavior Engineering Model. The most important place to start is whether the employee knows how their performance stacks up against any established standards. What do you think takes longer?

The Changing Nature of Workplace Learning


In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge. Both articles–in their different ways–are talking about creating and facilitating communities at the workplace. We know how obsolete and redundant that matrix is in today’s context.

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4 Keys to Successful Branding


If you think of a few of the brands you know and love, this is probably true for you as well. So how do you create that strong, successful branding? Do Your Homework. Perhaps more importantly, what are their buying habits and what problems do they have that your company can solve? Find out as much as you can about your target audience, and you will know how to tailor your branding to attract them. How does your company do it better?

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Corporate Training Trends 2020


Based on what we’re seeing with our clients, and in the L&D industry overall, we have compiled the top four future trends in training and development that you need to know for the upcoming year. According to SHRM’s Skills Gap 2019 research, 75% of HR professionals say there is a shortage of skills in candidates for job openings. One of the “most effective remedies” mentioned in the report for this growing skills gap is to improve employee retention rates.

Ways to Use LMS for Business Beyond Just Skill and Compliance Training


Your employees will never care to know how well you do until they know how much you care! In this article, we present to you some simple ways to use your LMS for business much beyond skill and compliance training, by fine-tuning it as per your organization’s objectives and goals. Automating a learner’s journey is crucial to ensure there are no gaps in your LMS automation. Fill Skill Gaps. An LMS will help you do this smoothly.

Developing the next generation of physician leaders

CLO Magazine

According to a 2014 Gallup Workplace article, “Why Your Workplace Wellness Program Isn’t Working,” leaders can account for up to 70 percent of the variation in how engaged employees are with their employers. In his article “What Leaders Really Do,” John P. A leader is responsible for setting direction, innovating, inspiring trust and challenging the status quo. The article states that the abusive behavior is particularly destructive because it can be infectious.

Linking Succession Planning with Current and Future Biz Needs: Jill Zimmerman at Corporate U Week

Learning Visions

Do we have the right jobs to meet the needs? Do we have the right people? do you have a successor for that job? What do we need to do with this person? identify individual gaps. They do anonymous surveys that is tied back to other data so they can see who’s staying, who’s transferred and who’s more engaged). My live blogged notes from morning session at Corporate University week.

10 Reasons To Train Staff In Employee Relations


This article will explain how employee relations training can help ensure a healthy work environment for everyone in the office. What is the impact of training, and why should all HR departments do this? The training strengthens trust between employees and HR; employees know HR will listen and take the necessary steps to settle a situation, without fear of personal or professional repercussions.

What is Prescriptive Analytics and Why Should You Care?

Talented Learning

This begs several questions: How do descriptive, predictive and prescriptive analytics differ? This data considers not only what your company can expect to happen, but also how that outcome will improve if you do x, y, or z. Sometimes we just want to know if our business financials are on-track. But this approach won’t recommend specifically what you should do to improve future results. How can you bridge this critical analytics gap?



In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge. Both articles–in their different ways–are talking about creating and facilitating communities at the workplace. We know how obsolete and redundant that matrix is in today’s context.

Investment in leadership development continues to be critically important

CLO Magazine

If you saw the title of this article and thought to yourself, “This is nothing new,” you’re half right. The study looked at four different factors: (1) the role of leadership capacity in driving organizational vitality; (2) what leaders can do to increase organizational performance; (3) the connections between leadership capacity, customer devotion and employee passion; and (4) how customer devotion and employee passion link to organizational vitality.

Scalable Learning Will Be the Strategic Differentiator in the 21st Century

CLO Magazine

In a world requiring near constant innovation, doing the same thing repeatedly is a recipe for obsolescence. Developing a scalable learning strategy is one of the most strategic things an organization can do, as it will be the biggest competitive differentiator in the 21st century. How Do We Get There? The smartest thing we can do today is to start harnessing the power of data and analytics.

Putting Into Practice What We Preach

CLO Magazine

Simply put, are we really doing what we say? Since there is potential for incongruence between one’s espoused theory and theory-in-use, raising one’s self-awareness to bridge this potential gap is key to efficacy and self-correction. Yo-Jud Cheng in their Harvard Business Review 2018 article, “The Leader’s Guide to Corporate Culture,” culture is the “tacit social order of an organization” that “defines what is encouraged, discouraged, accepted or rejected within a group.”

Would Robots Run the Classroom in the Future?


They go back home and narrate all the interesting facts that they got to know about green veggies. The evolution of Artificial Intelligence is a way to achieve higher educational objectives because it allows us to identify gaps in lectures. Another interesting point that needs thinking is the level to which children trust and believe in robots that are presented in a teaching role. She would need to know all about the lesson that needs to be taught.

Why are Associations missing from the Digital Credentials conversation?

WBT Systems

Interestingly, since January 2017 there has been a proliferation of well-researched articles, opinion pieces, and whitepapers which echo the sentiment behind this stark indictment of the current education-to-employment system. Many of these articles and papers are advocating a move to competency-based learning and the growing use of digital credentials as a way for job-seekers to demonstrate they have the skills required for new or changing employment opportunities.

Sahana Chattopadhyay – Crystal Balling with Learnnovators


Her writings and articles have been published in papers like The Business Standard, Inside Learning Technologies Magazine, U.K., How successful do you think you have been in transforming your clients’ workplaces (including your present organization) to learning organizations? In the past, L&D‘s focus had been to design training programs based on defined learning needs, skill gaps and business goals. Just explaining this can be food for several blog posts and articles.

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