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Decisions, decisions. Business decisions.

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Behave like an officer of the corporation. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances. Knowledge Workers.