article thumbnail

Buy, Build, or Blend? Use Cases for Off-the-Shelf and Custom eLearning

SweetRush

the entire customer service division needs active listening skills), it may be more cost-effective to look for a ready-made solution. If you belong to a professional association and need to obtain or renew certification in a particular methodology or process, you’ll need to head straight to the source. . This one is simple.

article thumbnail

The DevLearn eLearning Rockstar Stage Reveal

eLearning Brothers

Stephen and TGA have developed award-winning game-based solutions that have been used to onboard new employees for sales and product training, security, compliance, processes, customer service, and many other training topics. About your presenters: Bill West is the executive director of custom services at eLearning Brothers.

article thumbnail

Learning Management System – LMS

Ed App

In addition, discussion allows role-playing situations which are invaluable for any type of customer service training. . However, even in the future, with the globalization of many organizations, virtual conferencing to facilitate learning and training will be an important part of a successful, blended eLearning strategy.