Behavior Knowing Doing Gap Learning Metrics 
PDG
APRIL 15, 2024
Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.
PDG
DECEMBER 19, 2023
Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job. The issue is that it often stops there, with no real system in place to drive sustained behavior change. That’s the knowing-doing gap in action.
PDG
NOVEMBER 7, 2023
Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques. Doing so lowers the bar of effectiveness.
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