Remove Brain Remove Engineering Remove Knowledge Worker Remove Ratio
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Skills Capability Building – Knowledge Workforce VS Frontline Workforce

Disprz

The brain (knowledge workforce) and the face (frontline workforce) of the company, play a vital role in outmaneuvering these uncertainties. Engineers, system analysts, researchers, web designers, architects, IT professionals, etc. fall in the category of knowledge workers. fall in the category of knowledge workers.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Situating our brains in our heads oversimplifies the situation; our brains are distributed throughout our bodies.